Question 1

How do I get started with MyGroce?

Accepted Answer

Getting started is simple! Sign up for a free account, complete your store profile, add your products, and you are ready to start billing. Our setup wizard will guide you through each step.

Question 2

Does MyGroce work offline?

Accepted Answer

Yes! MyGroce works seamlessly offline. All your transactions are stored locally and automatically sync to the cloud when you reconnect to the internet. You will never lose a sale.

Question 3

Is MyGroce GST compliant?

Accepted Answer

Absolutely. MyGroce is 100% GST compliant with automatic GST calculation, HSN code management, e-invoicing support, and ready-to-file GSTR-1 and GSTR-3B reports.

Question 4

What payment methods are accepted?

Accepted Answer

We accept all major payment methods including UPI, credit/debit cards, net banking, and wallets through our secure payment gateway. GST is applied as per government regulations.

Question 5

Can I manage multiple stores?

Accepted Answer

Yes! MyGroce supports multi-store management. You can manage inventory, view reports, and control operations across all your stores from a single dashboard.

Question 6

Is there a free plan available?

Accepted Answer

Yes, we offer a free forever plan that includes basic billing and inventory features. You can upgrade anytime to unlock advanced features as your business grows.

Question 7

How secure is my business data?

Accepted Answer

Your data is protected with bank-grade encryption, daily automated backups, and strict access controls. We comply with industry-standard security practices.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your dashboard. Your access continues until the end of your current billing period.

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